Etiquette or email etiquette is about the etiquette we use on the internet. Cyberspace has its own culture and has its own rules. Without knowing the etiquette of the Internet, you may commit some social mistakes or offend those who are meaningless.
The rules of online etiquette are based on common sense and respect, but because email is so fast, we often forget that we are still using a form of written communication.
The best rule for network etiquette or email etiquette 10 is:
1. Imagine your message on the billboard. Anything you send can be forwarded, saved and printed by people they have never intended. Never send anything that would seriously affect you or anyone else.
2. Remember that company email is a company property. Emails sent from your workplace can be monitored by people between the sender and the reader, and are technically corporate property.
3. Avoid offensive comments. Any obscenity, defamatory, offensive or racist behavior is not a corporate email, even if it is a joke.
4. Keep the message cool. Email is easy to misunderstand because we don't have voice or body language to give us further clues. Using multiple interpretation points, emoji and all uppercase letters can be interpreted as emotional language.
5. Be careful when forwarding mail. Do not do this if you are not sure if the original sender wants to forward the message.
6. Don't expect to answer immediately. Emails may be sent quickly, but your recipients may not be able to read them immediately.
7. Don't sacrifice accuracy to increase efficiency. Do not send sloppy, unedited emails. Experts say there are three spelling errors on average for each grammatical error in an email. Although strange spelling mistakes are ignored, when your readers have to break communication to decipher a word or message, it will look awkward as long as you don't allow it. The worst part is that they may stop reading.
8. Includes message threads. Keep the original message to record your conversation. However, when sending a new message to the same person, start a new topic with the new subject line.
9. Do not enter all CAPS. It is considered to be YELLING. But don't just write in lowercase letters, because this is considered your laziness because it makes people harder to read.
10. Write clear, organized messages, and the subject line provides enough information for readers to submit and find later.
I invite you to use these network etiquette rules and tips when sending emails.